Remote+ is a new combined 24/7 hotline and remote access service from the HIMA Group, featuring highly secure technology from genua. Customers benefit from prompt support for maintenance needs of their plants and systems, direct remote access by the support team secured via the rendezvous solution, as well as personalized advice and efficient support from experts.
genubox ensures the secure implementation of this service: The remote maintenance solution establishes an encrypted connection for data transmission and, with its firewall function, restricts external access exclusively to the system being maintained. The solution offers comprehensive monitoring, allowing HIMA to provide their customers with transparent and clear documentation of all remote maintenance activities.
The video “HIMA Remote+ Assistance Service” provides a very good overview of the zero-trust remote maintenance solution genubox based on the rendezvous principle and shows important security functions that are indispensable in the sensitive field of safety applications.
genubox meets all recommendations of the German Federal Office for Information Security (BSI) for secure remote maintenance in industrial environments as well as all relevant NAMUR (User Association of Automation Technology in Process Industries) recommendations for secure remote access to systems in the process industry.
HIMA, a global leader in smart safety solutions for industry, and genua are cooperating within a strategic partnership in the field of automation security.
Watch the video on YouTube: HIMA Remote+ Assistance Service
Learn more about genubox: Visit product page
